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FAQ

For any questions and feedback from customers,
we will reply patiently and meticulously.
  • Q. How long will it take to get a reply after we send you an inquiry?

    On working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q. Are you a direct manufacturer or a trading company?

    We are a factory, and we also have our own international trade department, we produce and sell by ourselves.
  • Q. What products can you provide?

    We mainly produce carbon steel and stainless steel fasteners, stamping parts and non-standard custom parts.
  • Q. Can you do customized products?

    Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.
  • Q. How about your company's production capacity?

    Our annual output exceeds 5000 tons.
  • Q. How does your company guarantee product quality?

    There will be a corresponding inspection after each process.
  • Q. What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF or other methods. For mass production, we usually pay 30% in advance, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.
  • Q. How to ship the goods to customers?

    Usually we ship by sea.
  • Q. Where are your goods mainly exported to?

    Our products are mainly exported to the United States, Europe, the Middle East, Southeast Asia and other countries.

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